Business Manager - Centrepoint

Role Overview

Business Manager - Centrepoint at Land Mark.

Role Purpose

Drive overall success of the store through sales growth, reinforcing operations, and staff development, while maintaining service and brand integrity.

Key Responsibilities

Sales & Financial Management

• Manage the P&L to achieve company sales, service goals, and overall financial targets.
• Maintain daily financial recaps and communicate and educate store management.
• Hold full administrative responsibility for store reporting.

Operations & Compliance

• Manage day-to-day operational and staffing requirements of the store including rota, security, finance, personnel, and maintenance issues.
• Continually monitor store processes and procedures to ensure best practice standards are in place.
• Manage store housekeeping and Visual Merchandising in line with Centrepoint and Land Mark guidelines.

Staff Management & Development

• Manage, supervise, and coach staff in recruiting, hiring, and training of store Sales Associates.
• Ensure the highest level of customer service is given and measured against set objectives.

Inventory Management

• Maintain full stock and stock take accountability, ensuring optimal stock levels in core and campaign best selling lines.

Stakeholder Management & Growth

• Manage and maintain key internal and external relationships to drive the success of the store.
• Drive membership of Shukran and manage data entry requirements.

Qualifications & Experience

• 5–10 years of work experience in retail in a similar role.
• Bachelor's Degree.