Business Development Specialist ( UAE National Only)

Role Overview

Business Development Specialist with Etihad Airways in Abu Dhabi, UAE. This role is open to UAE Nationals only.

Company Overview

Etihad Airways is the UAE's national airline, connecting people across continents and cultures from its hub in Abu Dhabi. The organization is pursuing its "Journey 2030" ambition to double its fleet, expand its network, and grow its people for a new era of excellence.

Role Purpose

Drive Etihad's B2B sales channel performance for an assigned portfolio of markets through analytical rigor, strategic planning, and stakeholder collaboration. Maximize RASK and quality revenue while supporting local sales leadership, frontline teams, Revenue Management, and Commercial Enablement in pursuit of revenue optimization.

Key Responsibilities

Sales Strategy & Programs

• Support and implement analytical techniques, procedures, and systems to improve the evaluation of sales strategies and actions.
• Evaluate the effectiveness of incentive and commission programs.
• Conduct economic evaluation of corporate agreements, private fares, and related programs.
• Maintain a log of key sales actions taken and measure the impact of each action in terms of market share and revenue tracking.
• Estimate incremental revenue from sales initiatives.

Sales Planning

• Drive robust sales planning ensuring country plans are completed in accordance with global guidelines.

Sales Tools & Data Quality

• Support and maintain quality assurance of Etihad's sales CRM, sales tools, and data sources.

Sales Steering & Analysis

• Proactively identify quality revenue and RASK maximization opportunities based on data analysis.
• Conduct regular analysis and monitoring of market and competition for all segments and channels across the assigned portfolio.
• Identify threats and opportunities with full commentary of performance drivers.
• Contribute to the creation of action plans for assigned portfolio of markets.

Stakeholder Engagement

• Ensure that relevant market intelligence is regularly shared between local markets and headquarters.
• Drive positive engagement with local sales leadership, frontline sales, Revenue Management, and other stakeholders.

Qualifications & Experience

• University degree in a related discipline.
• Minimum 4+ years' work experience in a related field.
• Strong team player with cultural awareness and understanding.
• Excellent analytical skills with strong business acumen.
• Advanced Excel and data modeling skills.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.

Additional Information

• This position is open to UAE Nationals only.