وصف الوظيفة
Role Overview
Business Development Representative at Braze. This is a multi-faceted sales development role based in one of Braze's global office locations.
Company Overview
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. The company helps brands deliver great customer experiences that drive value for consumers and their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
Braze has been recognized as a Leader in marketing technology by industry analysts and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. The company was named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Braze is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Role Purpose
The Business Development team at Braze shapes future revenue success by identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering. BDRs are at the forefront of generating high-quality relationships that transform into high-quality new business opportunities and revenue.
Key Responsibilities
Account Strategy & Research
- Research target accounts and develop account strategies in partnership with Account Executives.
- Identify and prioritize target accounts for outreach.
- Conduct strong research on prospects and accounts.
Outreach & Campaign Development
- Develop and action communication plans via phone, email, LinkedIn, video and other channels to generate new business opportunities and pipeline.
- Build personalized email sequences designed to engage prospects.
- Develop email and phone campaigns targeting key stakeholders.
- Prioritize outreach to prospects; engage the most relevant stakeholders within each account.
Prospect Engagement & Qualification
- Conduct discovery phone calls with prospects.
- Hold meetings with leaders and executives across accounts.
- Engage C-suite prospects in high-level conversations about their business goals, customer engagement and marketing challenges and opportunities.
- Qualify early-stage deals and opportunities.
- Carry out great discovery and qualification to understand prospect needs.
Value Delivery
- Demonstrate the value of Braze to prospective customers.
- Deliver value-orientated pitches and solution demonstrations.
Meeting & Pipeline Management
- Manage own meetings and coordinate with internal stakeholders as needed.
- Set meetings and generate the volume and value of deals required to meet quota.
- Meet outreach KPIs to maintain momentum and pipeline generation.
- Bring new high-quality brands to Braze.
Events & Community
- Attend events to generate new leads.
Qualifications & Experience
- At least 1 year of Business Development Representative experience in the tech industry.
- Arabic language skills.
Skills & Competencies
- Action orientated with bias toward action in the face of change.
- Adaptable and intellectually curious.
- Precise and engaging communicator in both written and verbal formats.
- Strong researcher with creative problem-solving ability.
- Self-aware and coachable.
- Intrinsically motivated.
- Well organized and accountable.
- Relentlessly tenacious.
Additional Information
Work Schedule & Location
- Hybrid schedule with a minimum of 3 days per week in office.
- BDRs gain value from working together in Braze's offices in a collaborative learning environment.
Compensation & Commission
- Each individual has a personal quota and shares a team goal.
- Commission plan is uncapped; once a BDR hits quota, they can continue earning.
Professional Development
- Advancement potential for consistently successful BDRs.
- Personalized development plans, coaching and internal resources available to plan for the next rewarding role at Braze.
Benefits
Benefits vary by location. Braze offers
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services including fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
- A curated in-office employee experience designed to foster community, team connections, and innovation.
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
- Employee Resource Groups that provide supportive communities within Braze.
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®.