Business Development Officer.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

Role Overview

Business Development Officer, Injaz-RBG-DBC PL Fulfillment, Retail Banking Group at Mashreq.

Role Purpose

Generate revenue and acquire new business through Personal Loan sales and fulfillment activities while maintaining service standards and achieving assigned monthly KPIs through telesales and outbound channels.

Key Responsibilities

Sales & Revenue Generation

• Achieve monthly KPIs assigned.
• Direct telesales activities to meeting sales targets.
• Generate revenue through Personal Banking Personal Loan sales.
• Meet KPI targets set in terms of revenues through PL Sales and PL Fulfillment.
• Acquire new business through cross-sell to increase penetrations.

Portfolio & Relationship Management

• Manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
• Manage assigned leads via CRM within the agreed TAT (Drop Offs).

Performance & Operational Standards

• Maintain service standards and monitor, evaluate and measure performances.
• Achieve top productivity and efficiency from systems and product campaigns.

Qualifications & Experience

• Diploma or High School qualification.
• 1–2 years of relevant work experience in Personal Banking in the functions of PMU, Relationship Management, Tele Sales, or Services.

Skills & Competencies

• Sound market knowledge and Personal Banking understanding.
• Sound technical skill set across diverse products.