Business Development Officer- SME - SaleS

Role Overview

Business Development Officer - SME - Sales at Mashreq. The role is based in a location aligned with the bank's SME business banking division.

Role Purpose

Sell the full range of business banking products to potential SME prospects and maintain strong relationships with existing clients of the bank.

Key Responsibilities

Sales & Revenue

• Achieve monthly sales targets in the financial year.
• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
• Present and sell all business banking products and services to potential customers in an ethical, structured, and professional manner.
• Handle objections with a view to getting the customer to buy.

Client Relationship Management

• Maintain and develop relationships with existing customers to enhance cross-sell opportunities.
• Act as an external personal contact between the bank and its existing and potential markets.

Compliance & Governance

• Adhere to the Bank's KYC & AML policy.
• Ensure that KYC guidelines are adhered to while onboarding business banking customers.

Marketing & Engagement

• Conduct micro marketing activities that include participation in various SME events and other direct marketing activities.

Operations & Administration

• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all team activities including morning huddles, training and coaching, mandatory compliance and fraud trainings, and Lean & rewards celebrations.

Qualifications & Experience

• Graduate of any discipline.
• 1-2 years of banking sales experience.

Skills & Competencies

• Confidence, persistence, and strong personality.
• Verbal and written communication skills.
• Basic knowledge of products, service policies, and processes of SME Banking.