Billing Executive

Role Overview

Billing Executive at NMC Royal Hospital. The position is based on-site and involves managing patient billing, payments, and front-desk reception duties.

Role Purpose

Serve patients at the front desk by greeting, welcoming, and directing them appropriately, while managing all billing transactions, payment processing, and financial reconciliation according to institutional policies.

Key Responsibilities

Patient Reception & Service

• Greet customers in a proper manner.
• Welcome and direct patients appropriately.
• Provide proper information to customer queries.

Payment Processing

• Receive payment by cash and credit card.
• Issue receipts, provide refunds, and balance to customers.
• Count money in cash drawers at the beginning of each shift to ensure correct amounts and adequate coins.
• Tally cash and credit sales at the end of the day with Electronic Medical Records (EMR).

Billing & Invoice Management

• Identify prices of all services and tabulate bills in EMR.
• Generate invoices for both cash and insurance payments.
• Perform proper entry of services in the Electronic Medical Records (EMR) according to institution policies and protocols.

Financial Reconciliation & Reporting

• Identify any discrepancies in billing and inform clinic management or Finance Manager.
• Maintain proper data records of statistics on promotions and campaigns in authorized format.
• Notify management of all customer and billing system issues that may arise.

Qualifications & Experience

• College Diploma in any discipline or related field.