Bill Collector

Role Overview

Bill Collector at Burjline Builders. This is a role within the Credit Control team responsible for managing and recovering outstanding payments from clients.

Role Purpose

Manage and recover outstanding payments from clients to maintain the financial health and stability of the company. This position requires a proactive individual with excellent communication skills and a firm but fair approach to debt collection.

Key Responsibilities

Client Contact & Collection

• Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
• Negotiate payment schedules and settlement agreements to resolve outstanding balances.

Records & Documentation

• Maintain accurate and up-to-date records of all collection activities, communications, and payment promises.
• Investigate and resolve billing discrepancies and client disputes promptly and professionally.

Reporting & Compliance

• Prepare and present reports on collection status and accounts receivable to management.
• Ensure all collection activities adhere strictly to company policies and relevant legal regulations.

Internal Coordination

• Liaise with internal departments to clarify billing information and support the collections process.

Qualifications & Experience

• 0–2 years of experience as a Bill Collector or in a similar Accounts Receivable or Credit Control role.
• Strong understanding of billing procedures and best practices in debt collection.

Skills & Competencies

• Excellent negotiation, communication, and interpersonal skills.
• Ability to handle difficult conversations with professionalism and confidence.
• High degree of accuracy and exceptional attention to detail.
• Proficiency in MS Office, especially Excel.
• Familiarity with accounting or collection software.
• Strong organisational skills with the ability to manage and prioritise multiple accounts.
• Commitment to handling sensitive information with confidentiality and integrity.