Bartender

Role Overview

Bartender at Hilton. As a Bartender, you're not just preparing and serving drinks – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Role Purpose

To prepare and serve beverages while creating memorable guest experiences through exceptional hospitality, maintaining bar operations, and ensuring compliance with all health, safety, sanitation, and alcohol awareness regulations.

Key Responsibilities

Guest Experience

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Address guest concerns professionally and manage situations involving intoxicated guests with care and respect, ensuring a safe environment.

Beverage Preparation and Service

• Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction.

Bar Operations

• Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service.
• Manage inventory and ensure the freshness and quality of all beverage-related items.

Payment Processing

• Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers.

Compliance and Safety

• Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Additional Information

Hilton is recognized as an award-winning workplace, earning repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. As a global leader in hospitality, Hilton has welcomed more than 3 billion guests worldwide and is committed to supporting team member career development and growth.