وصف الوظيفة
Role Overview
Bar Manager – IndoPersian Restaurant at Wynn Al Marjan Island, located on Al Marjan Island in Ras Al Khaimah, UAE.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027, located 50 miles from Dubai International Airport in Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, a beach club, multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
Lead the bar operations for the IndoPersian restaurant, managing the bar team and beverage program while maintaining the highest standards of service, guest satisfaction, and operational excellence.
Key Responsibilities
Team Leadership
- Lead, mentor, and motivate the bar team to maintain high standards of service and positive morale.
- Train bar employees and foster a positive team environment.
Operations & Inventory
- Oversee daily bar operations, including inventory management, ordering, receiving, and stock rotation.
- Maintain optimal par levels and minimize waste.
- Set up the bar daily according to standard procedures and par levels.
Beverage Development & Service
- Collaborate with the Beverage Manager to develop new cocktails and update beverage menus.
- Ensure alignment with current trends and guest preferences.
- Prepare beverages accurately according to recipes and company standards.
- Maintain thorough knowledge of all menu items and confidently describe them to guests.
Guest Service & Experience
- Assess guests' needs and preferences, offering tailored recommendations.
- Serve food and drinks professionally and courteously, adhering to high standards.
- Maintain a welcoming atmosphere at the bar counter.
- Ensure the bar counter is clean and well-maintained for guest comfort.
Compliance & Safety
- Monitor compliance with health, safety, and sanitation regulations.
- Implement corrective actions when necessary.
- Uphold the highest standards of personal hygiene and dress code.
- Check identification when necessary to confirm legal drinking age requirements.
Guest Relations & Problem Resolution
- Resolve escalated guest complaints promptly and effectively.
- Uphold guest satisfaction and the establishment's reputation.
- Refer guest concerns to the Beverage Manager or General Manager as appropriate.
Financial Management
- Accurately charge customers and present bills promptly.
- Handle payments according to procedures.
Facility Maintenance
- Clean all designated areas following daily routines and hygiene protocols.
Professional Development
- Participate in meetings and training to stay updated and improve service quality.
Qualifications & Experience
- Minimum of 5–7 years of progressive experience in bartending and bar management within upscale or luxury hospitality establishments.
- Proven ability to lead teams and oversee daily operations.
- Formal bartending certification or recognized hospitality management training preferred.
- Ongoing commitment to professional development and learning.
Skills & Competencies
- Expert-level knowledge of classic and modern cocktails, premium spirits, wine, and current beverage trends.
- Ability to create and develop innovative menus that appeal to diverse guest preferences.
- Demonstrated proficiency in bar operations, including inventory control, ordering, stock rotation, and maintaining optimal par levels.
- Exceptional customer service skills with ability to resolve escalated guest concerns professionally.
- Strong interpersonal and leadership abilities to mentor and motivate bar employees.
- Comprehensive understanding of POS systems, financial procedures, and handling cash or card transactions accurately and securely.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package and life insurance.
- Incentive programs and other employee benefits.
الراتبغير مُفصح عنه من صاحب العمل
آخر موعد—