Banquet/Sales coordinator

Role Overview

Banquet/Sales Coordinator at IHG Hotels and Resorts. This role supports the delivery of exceptional service and successful events to create memorable experiences for guests.

Role Purpose

Coordinate banquet and event bookings from initial enquiry through completion, while assisting the Sales team with proposals, contracts, and client correspondence to ensure smooth event operations across all departments.

Key Responsibilities

Event Coordination

• Coordinate banquet and event bookings from initial enquiry through to completion.
• Maintain accurate event details, schedules, and function sheets.
• Coordinate with Banquet, Kitchen, and other departments to ensure smooth event operations.

Sales Support

• Assist the Sales team with proposals, contracts, and client correspondence.
• Promote the hotel's meeting and banquet facilities.
• Assist with site inspections.

Client Management

• Communicate with clients to understand their requirements and follow up on requests.

Qualifications & Experience

• Bachelor's degree, higher education qualification, or equivalent in Hospitality, Business Administration, or a related field.
• One or more years of experience in Sales, Banquets, Events, or a similar role, preferably in a hotel environment.

Skills & Competencies

• Strong communication skills.
• Strong coordination skills.
• Strong organizational skills.
• Good attention to detail.
• Ability to manage multiple tasks.
• Good command of written and spoken English.

Additional Information

• Full uniform provided.
• Room discounts included.
• Competitive salary.
• Access to comprehensive training.
• IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
• Wellbeing support framework available covering health, lifestyle, and workplace wellbeing.