Banquet Supervisor

Role Overview

Banquet Supervisor at IHG Hotels and Resorts, voco Doha Central, located in Doha, Qatar.

Company Overview

voco Doha Central is a pre-opening hotel featuring 147 thoughtfully designed rooms and suites, located in vibrant central Doha with easy access to business districts, cultural landmarks, and shopping destinations including Souq Waqif, the Museum of Islamic Art, the Corniche, and the Doha Metro. The hotel offers an indoor swimming pool, fully equipped fitness centre, spa facilities with treatment rooms, Moroccan baths, steam room, and sauna. Dining venues include Choices for international breakfast buffet, a Lobby Lounge for coffee and refreshments, and in-room dining. The hotel provides versatile event spaces and modern facilities with a dedicated events team. voco™ hotels are known for their unique charm and thoughtful hospitality, with a commitment to sustainability and treating guests and colleagues with respect and recognition.

Role Purpose

Oversee banquet operations and lead the team in delivering exceptional events and memorable experiences for guests, ensuring every detail is executed with excellence from corporate meetings to special celebrations.

Key Responsibilities

Operations & Service Delivery

• Supervise banquet operations, ensuring smooth service delivery and adherence to hotel standards.
• Coordinate event setup, service flow, and breakdown activities to ensure seamless execution.
• Support inventory control, equipment management, and cost-effective operations.

Team Leadership

• Lead, train, and motivate the banquet team to provide exceptional guest service.
• Conduct pre-event briefings to communicate event requirements, timelines, and service expectations.

Guest Experience & Compliance

• Monitor guest satisfaction, address concerns, and ensure prompt resolution of any issues.
• Maintain compliance with food safety, hygiene, and safety standards.

Qualifications & Experience

• Diploma or higher education qualification in Hotel Management, Food & Beverage, Hospitality, or a related field.
• Previous experience as a Banquet Supervisor or similar role within a 4/5-star hotel or midscale hospitality environment.

Skills & Competencies

• Strong knowledge of banquet service standards, event operations, guest relations, and food safety regulations.
• Excellent organizational and multitasking skills with the ability to manage multiple events and priorities effectively.
• Ability to comply with local regulations related to food handling, hygiene, and alcohol service (where applicable).

Additional Information

• Flexible and adaptable with the ability to work in a fast-paced environment, including evenings, weekends, and public holidays.