وصف الوظيفة
Role Overview
Banquet Coordinator at Radisson Hotel Group, available immediately. This role coordinates and supports the planning and execution of meetings, conferences, weddings, and special events, ensuring smooth operations and exceptional guest experiences throughout every stage of the event.
Company Overview
Radisson Hotel Group is one of the world's leading hotel companies, with a growing portfolio of ten distinctive brands and more than 1,400 hotels in operation and under development across over 95 countries. Guided by the brand promise "Every Moment Matters" and powered by the "Yes I Can!" service philosophy, the company is committed to delivering memorable experiences for guests and meaningful opportunities for employees. The company fosters a culture of collaboration, inclusion, and continuous growth where every team member is empowered to contribute, innovate, and make an impact.
Role Purpose
You will serve as the primary coordinator for banquet and special events, managing communication between guests and internal departments to ensure seamless event execution and exceptional guest experiences. You will maintain accurate event documentation, monitor event setup against specifications, and drive continuous improvement through post-event feedback and analysis.
Key Responsibilities
Coordination & Communication
- Coordinate banquet and event requirements with guests and internal departments to ensure seamless event execution.
- Serve as the primary point of contact for event-related inquiries and communicate all event requirements to relevant teams.
- Work closely with Food & Beverage, Sales, Front Office, and other operational departments to ensure smooth event delivery.
Planning & Documentation
- Prepare and maintain banquet event orders, function sheets, and event schedules with accuracy and attention to detail.
- Maintain event records, reports, and documentation in accordance with hotel procedures.
Operations & Quality Assurance
- Monitor event setup and ensure venues, equipment, and arrangements meet agreed specifications and hotel standards.
- Support the successful execution of meetings, conferences, weddings, and special events while addressing operational issues promptly.
- Assist in post-event reviews by gathering feedback and identifying opportunities for continuous improvement.
Qualifications & Experience
- Previous experience in banquet operations, event coordination, hospitality, or a similar role preferred.
- Diploma or bachelor's degree in hospitality management, Business Administration, Event Management, or a related field preferred.
- Knowledge of banquet service standards and event planning processes.
Skills & Competencies
- Proficiency in Microsoft Office applications and hotel management systems.
- Strong verbal and written communication skills.
- Ability to prepare and maintain accurate event documentation and records.
- Ability to collaborate effectively with cross-functional teams and operational departments.
- Ability to coordinate multiple events and priorities while meeting deadlines.
- Good command of English; additional language skills are an advantage.
Additional Information
- Flexibility to work evenings, weekends, and public holidays according to business requirements.
- Special employee rates at Radisson Hotel Group properties worldwide.
- Discounts on food and beverage across participating Radisson Hotel Group hotels.
- Learning and development opportunities through the Radisson Academy and other training programs.
- International career opportunities across a global portfolio of hotels and brands.
- A supportive and inclusive work environment focused on collaboration and development.
- Opportunities to gain cross-functional experience and expand professional skills within the hospitality industry.
- Recognition programs that celebrate performance, achievements, and service excellence.
- Radisson Hotel Group is an equal opportunity employer committed to creating an inclusive environment for all employees.