AVP, Fraud Risk Management - PWB & PCBG

Role Overview

Assistant Vice President, Fraud Risk Management – Personal Banking, Business Banking, and Private Banking at First Abu Dhabi Bank.

Company Overview

First Abu Dhabi Bank is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization. FAB places our customers at the core of our activities, lives our values each day in every way, celebrates achievements, and empowers each other to deliver leading solutions.

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development. FAB has structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally.

Role Purpose

Lead and execute fraud risk management across Personal Banking, Business Banking, and Private Banking as a First Line of Defence. The role is responsible for embedding the Group Fraud Risk Framework, ensuring fraud risks are identified, assessed, mitigated, monitored, and reported while maintaining accountability for fraud controls, remediation, and fraud loss data.

Key Responsibilities

Framework & Controls

• Lead the implementation and embedding of the Fraud Risk Management Framework, policies, and control standards across Personal Banking, Business Banking, and Private Banking.
• Own fraud risk identification, assessment, control design, testing, monitoring, and remediation activities across products, channels, and customer journeys.
• Conduct fraud risk assessments for new products, services, channels, campaigns, and business transformation initiatives prior to implementation.

Monitoring & Analytics

• Monitor fraud risk indicators, analyze emerging threats and trends, and implement corrective actions to mitigate fraud exposure.
• Ensure timely reporting, recording, and analysis of fraud incidents, losses, recoveries, and fraud-related risk events.

Stakeholder & Operational Partnerships

• Partner with Fraud Operations and Risk teams by providing business input on fraud detection rules, scenarios, models, and customer impact assessments.
• Support fraud investigations by facilitating evidence collection, coordinating with stakeholders, and driving remediation of identified control gaps.

Governance & Culture

• Drive fraud awareness, training, governance reporting, and stakeholder engagement while fostering a proactive fraud risk culture across the business.

Qualifications & Experience

Education

• Bachelor's degree in business, Finance, Law, Risk Management, or a related field.
• Professional certification such as CFE (Certified Fraud Examiner) preferred.

Experience

• 5+ years of experience in Fraud Risk Management within banking or financial services.
• Strong understanding of retail, business, and private banking products, channels, and fraud risks.
• Experience in First Line or Second Line Fraud Risk functions.

Skills & Competencies

• Strong stakeholder management, influencing, and cross-functional collaboration skills.
• Demonstrated expertise in fraud controls, risk assessments, analytics, and remediation.
• Strong analytical and problem-solving skills with the ability to identify emerging fraud trends and control gaps.