Associate - People Relations

Role Overview

Associate - People Relations at Chalhoub Group, a leading luxury retail group operating across the Middle East and beyond.

Company Overview

Chalhoub Group has been a partner and creator of luxury experiences in the Middle East for over seven decades. The Group operates as a hybrid luxury retailer with a portfolio of over 10 owned brands and distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. The Group brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and is committed to sustainability, membership in the United Nations Global Compact, and pledged to reach Net Zero by 2040.

Role Purpose

To provide operational and administrative support to HR functions while maintaining accurate employee records, processing essential documentation, and serving as a point of contact for day-to-day employee HR matters.

Key Responsibilities

Operations & Coordination

• Coordinate with the team on ad-hoc HR requests and daily operations.
• Manage admin-heavy tasks across HR operations while meeting deadlines.
• Coordinate with frontline teams on day-to-day HR matters.

Employee Records & Documentation

• Conduct regular audits of employee documents and ensure all records are accurate.
• Process employee residence visa applications, renewals, and cancellations.
• Manage employee medical and health insurance enrolment, renewals, additions, and removals.

Employee Relations & Compliance

• Handle incidents, warnings, and terminations in line with company policy.
• Support Emiratization-related tracking and reporting.

Reporting & Analysis

• Prepare reporting using Excel, including pivot tables, VLOOKUP, and presentations.

Skills & Competencies

• Familiarity with HR policies, laws, and regulations.
• Strong communicator, preferably Arabic speaker.
• Proficiency in Excel, including pivot tables and VLOOKUP.
• Comfortable with operational and executional nature of work.
• People person comfortable dealing directly with employees on sensitive matters.
• Flexible and adaptable, able to manage shifting priorities.
• Quick worker able to meet deadlines in a fast-paced environment.
• Committed to growth within the field and reliable.

Additional Information

• Competitive benefits package including health care, child education contribution, remote and flexible working policies, and exclusive employee discounts.
• Learning and development opportunities and exposure to different assignments within the role or through internal mobility.
• Equal opportunity employer committed to inclusion and diversity without regard to gender, age, race, religion, national origin, or disability status.