وصف الوظيفة
Role Overview
Assistant Restaurant Manager at Hilton, managing daily operations for a hotel dining outlet.
Role Purpose
To assist in managing restaurant operations and delivering memorable guest experiences by overseeing service standards, product quality, team development, and compliance with policies and regulatory requirements.
Key Responsibilities
Operations Management
- Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.
Guest Experience
- Collaborate with the Restaurant Manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience.
Team Development
- Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the Manager's guidance.
- Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence.
Revenue & Marketing
- Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales.
Compliance & Safety
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Additional Information
Hilton core values: passion for spreading the light and warmth of hospitality, integrity, leadership, teamwork, ownership and accountability, and focus on the now with urgency and discipline.
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