Assistant Relationship Manager - Business Credit (WBG)

Role Overview

Assistant Relationship Manager – Business Credit (WBG) at RAK BANK in the United Arab Emirates. This role offers exposure to corporate banking, client relationship management, and business operations while supporting key corporate clients within the Wholesale Banking team.

Company Overview

RAK BANK is committed to developing Emirati talent and supporting the UAE's Emiratisation vision. The Bank is dedicated to attracting, developing, and empowering Emirati talent through meaningful career opportunities, structured development programmes, mentoring, and clear career progression pathways.

Role Purpose

Support the Corporate Banking Coverage team in delivering exceptional customer service and operational excellence to corporate clients while gaining practical experience in relationship management, account administration, and business banking services.

Key Responsibilities

Client Servicing & Operations

• Support the Corporate Banking Coverage team with day-to-day client servicing and operational activities.
• Assist with corporate account opening, profile maintenance, transfers, fixed deposit placements, and other client requests.
• Deliver exceptional customer service by responding to client enquiries and ensuring timely resolution of requests.

Stakeholder Coordination & Portfolio Management

• Coordinate with internal stakeholders to ensure smooth and efficient processing of client transactions.
• Support relationship managers in managing customer portfolios and maintaining accurate client records.

Digital Banking & Business Development

• Promote digital banking solutions and support clients in adopting online banking services.

Reporting & Compliance

• Assist in preparing management reports, presentations, and portfolio-related information.
• Ensure compliance with the Bank's policies, procedures, and regulatory requirements.

Qualifications & Experience

• UAE National (Family Book required).
• Bachelor's Degree in Finance, Accounting, Economics, Commerce, Business Administration, or a related discipline.
• Previous banking, customer service, or client-facing experience would be advantageous.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to build relationships and collaborate effectively with internal and external stakeholders.
• Strong organizational skills with attention to detail and accuracy.
• Interest in Corporate Banking, Relationship Management, and Financial Services.

Additional Information

• This position is exclusively open to UAE Nationals as part of RAK BANK's commitment to Emiratisation.