Assistant Nurse

Role Overview

Assistant Nurse at NMC Healthcare. Location not specified in the source material.

Company Overview

NMC Healthcare operates with a Nursing Vision committed to providing clinical excellence through safe, compassionate, and individualized care to every patient, every time. The organization upholds core nursing values of Safety, Excellence, Ethics, Trust, and Collaboration, and expects all nurses to support the NMC Nursing Mission and Strategy to provide safe and outstanding care to patients and their families.

Role Purpose

Support the delivery of safe, compassionate, and patient-centered nursing care under the supervision of a Registered Nurse or Registered Midwife, upholding NMC Healthcare's commitment to clinical excellence and the nursing mission, vision, and values while working collaboratively with the healthcare team.

Key Responsibilities

Patient Care Delivery

• Contribute to the overall planning and delivery of nursing and midwifery care for patients under the supervision of a Registered Nurse or Registered Midwife, ensuring a patient-centered approach to care.
• Assist with activities of daily living for patients in accordance with the patient care plan, including distribution of patient meals and assisting patients with hygiene needs.
• Maintain a high standard of nursing and midwifery care for patients, working within evidence-based guidelines and unit-specific competencies.
• Provide direct patient care according to the therapeutic plan and individual patient needs as directed by the patient care plan under supervision of a Registered Nurse or Registered Midwife.
• Demonstrate service excellence and act as a patient advocate to support the patients' dignity and rights at all times.
• Treat all patients with kindness, respect, and compassion.
• Involve patients in their own healthcare and recovery through education, awareness, and positive reinforcement.

Observation and Reporting

• Ensure the Registered Nurse or Registered Midwife is informed of vital sign observations and care provided for patients and document appropriately.
• Observe and report changes in the patient's condition and reactions to different aspects of care to a Registered Nurse or Registered Midwife immediately.
• Recognize changes in the patient's condition that fail to respond to prescribed treatment and ensure timely expert advice or registered nursing support is sought.

Documentation and Record Management

• Record in the patient's official record a detailed report of care given which reflects the therapeutic plan and specific aspects of the patient care plan under direction of a Registered Nurse or Registered Midwife.
• Provide appropriate information to assist the Registered Nurse or Registered Midwife in the preparation and maintenance of an effective patient care plan.
• Maintain flow of documents for scanning if needed.

Discharge and Follow-up Care

• Facilitate post discharge clinic visits and tests as required, including scheduling follow-up and referral appointments.
• Help arrange patient transportation as required.

Emergency Response

• Respond to emergencies according to the organization's policies and procedures.
• Initiate emergency assistance as per policies and procedures and perform Basic Life Support as per regulatory requirements and scope.
• Manage a deteriorating patient without delay, using the Early Warning System escalation process and American Heart Association Basic Life Support algorithm.

Patient Education and Instruction

• Reinforce instructions given to the patient by the physician and Registered Nurse or Registered Midwife, and refer new needs for instruction to the Registered Nurse or Registered Midwife.

Education, Training, and Professional Development

• Ensure relevant training and competency is undertaken to deliver care safely.
• Maintain up-to-date mandatory training requirements.
• Follow and comply with the NMC Nurse Competency Matrix and Framework relevant to their role profile.
• Be willing to learn new clinical skills and actively contribute to the learning culture through attendance of journal clubs and professional development programs.
• Under the supervision of a Registered Nurse, support pre-registration and new nurses and Health Care Workers when required.
• Participate in teaching, mentorship, and preceptorship when required.
• Under the supervision of a Registered Nurse, support student nurses, newly graduated nurses, newly hired experienced nurses, return to practice nurses, and nurses undergoing cross-training or upskilling.
• Participate in Performance Improvement Plans when required.
• Share knowledge and skill with others in order to improve patient care and service.
• Ensure they are skilled, trained, and competent before using any medical device.
• Assist, engage with, and contribute to the professional development of colleagues.

Safety and Accountability

• Always speak up if safety is a concern.
• Recognize and work within the limits of their own competence.
• Take responsibility for their own actions.
• Communicate effectively with colleagues to ensure patients receive the safest, most effective care possible.
• Refuse to undertake any task for which they have not been trained and are not competent to undertake.
• Always seek expert help when the demand of care, service, or skill falls outside their capabilities.
• Escalate to and seek expert advice from colleagues when unable to or not competent to undertake required care.
• Ask questions when in doubt for clarification by a Registered Nurse or Registered Midwife.
• Only delegate tasks to those team members who are trained, skilled, and competent to undertake such tasks.
• Perform additional duties when required.
• Perform other duties as assigned by the Registered Nurse or Registered Midwife and within the scope of practice.

Quality Assurance and Governance

• Speak up if something isn't right.
• Maintain awareness of and comply with NMC Policies and Procedures.
• Participate in all activities related to DoH/DHA/MoH/NMC Quality Improvement when required.
• Uphold the regulatory and accreditation standards.
• Continually seek to improve the service of and care delivery for patients and their families.
• Report and notify all untoward, serious, and near miss incidents to your direct line manager and then through the incident reporting system in a timely manner.
• Cooperate with all investigations and audits when requested to do so in the interest of developing a learning culture and seeking to improve care and services.
• Promote customer service based on NMC patient satisfaction results.
• Share best practices and quality patient outcomes through audit.
• Be aware of the impact of nursing care on patient outcomes measured through Nursing Sensitive Key Performance Indicators and external benchmarks.
• Contribute to a positive practice environment, upholding the six standards of ANCC Pathway to Excellence.

Professional Conduct and Compliance

• Always uphold the reputation of the nursing profession.
• Act as a positive role model for all nursing and support staff.
• Develop insight of own behavior and in others.
• Support the assessment, planning, implementation, and evaluation of programmes of care under the supervision of a Registered Nurse.
• Comply with all aspects of the UAE Code of Conduct, Scope of Practice, and licensure as per the regulator.
• Always maintain patient confidentiality.
• Ensure re-licensure is managed in a timely manner.
• Assist in updating clinical policies and guidelines in line with skill and experience.

Infection Prevention and Control

• Read and implement the NMC Infection Prevention and Control Policy and Strategy in an effort to maintain the highest possible standards of cleanliness at all times, thus reducing the risk of infection in patients, staff, and visitors.
• Maintain the strictest hand hygiene compliance encompassing five moments of hand hygiene, bare below the elbows, and environmental care at all times.

Safeguarding

• Promote the welfare of all children and vulnerable adults in accordance with Federal Law No. 3 of 2016 (Wadeema's Law).

Equality and Diversity

• Promote diversity, equity, inclusion, and belonging in service delivery and employment practices.
• Comply with NMC equality and diversity policies, procedures, and initiatives.

Occupational Safety and Health Management Systems

• Comply with Occupational Safety and Health Management Systems (OSHMS) instructions, policies, and safe working procedures.
• Use appropriate personal protective equipment and safety systems.
• Be familiar with emergency and evacuation procedures.
• Not willfully or recklessly endanger anyone's health and safety.
• Assist with the preparation of risk assessments.
• Report Occupational Safety and Health hazards, incidents, near misses, and issues.
• Reduce, reuse, and recycle waste as much as possible.
• Attend all Occupational Safety and Health trainings, awareness programs, and mock drills.
• Participate in Occupational Safety and Health Management Systems audits and inspections, ensuring standards are maintained.

Qualifications & Experience

Essential

• Appropriate license to work as an Assistant Nurse or Assistant Midwife in the relevant regulatory health authority with all qualifications and experience mandated by the regulator.
• Valid American Heart Association