Assistant Manager – Wealth Support

Role Overview

Assistant Manager – Wealth Support at Emirates NBD, based in the UAE. This role leads the investment support team within the Wealth Management division, ensuring smooth investment support operations and high-quality service to investment advisors.

Company Overview

Emirates NBD is one of the region's most recognizable banking brands and a banking innovation leader. The company is growing across the UAE and global offices and is committed to welcoming UAE nationals into an innovative, modern, and supportive work environment.

Role Purpose

To lead the investment support team in delivering exceptional operational, administrative, compliance, and client support services that enable investment advisors to focus on client relationships and investment strategies.

Key Responsibilities

Operations & Process Management

• Oversee the day-to-day operations of the investment support team, ensuring all processes are completed accurately, efficiently, and in line with internal standards.
• Implement process improvements to enhance the effectiveness, efficiency, and quality of investment support services.

Advisor Support

• Coordinate with investment advisors to ensure their operational and administrative support needs are addressed promptly and professionally.
• Support investment advisors with the preparation of client reports, presentations, documentation, and related service materials.

Team Leadership & Development

• Lead, mentor, and develop investment support professionals while fostering a high-performance and collaborative team culture.

Compliance & Governance

• Ensure investment support activities comply with regulatory requirements, internal policies, audit standards, and risk management expectations.
• Coordinate with relevant departments to resolve issues impacting client service and maintain accurate records in compliance with regulatory standards.

Qualifications & Experience

• Bachelor's degree in Finance, Business, or a related field.
• Relevant certifications in investment management or operations are preferred.
• Proven experience in investment support or a related field.
• Strong background in operational process management and team leadership.
• Strong knowledge of investment products, investment support processes, and regulatory compliance requirements within investment services.

Skills & Competencies

• Excellent organizational skills.
• Strong leadership and communication abilities.
• Attention to detail.
• Ability to support advisors and deliver high-quality client service outcomes.

Additional Information

• Flexible work policy allowing remote work.
• Competitive rewards, benefits, and perks.
• Extensive professional development opportunities to accelerate career growth.