Assistant Manager - Restaurant

Role Overview

Assistant Manager - Restaurant at Apparel Group. This role manages and controls day-to-day restaurant operations across all service areas.

Role Purpose

To oversee all aspects of restaurant operations, including front-of-house and back-of-house staff coordination, financial performance, inventory management, and service delivery to ensure operational excellence and achievement of revenue targets.

Key Responsibilities

Staffing & Training

• Ensure that FOH and BOH staff are familiar with daily requirements.
• Conduct training of all staff prior to restaurant opening and whenever needed to maintain excellence of operational standards.
• Maintain fair and courteous treatment of all staff.
• Manage time tables, leave rosters, and attendance registers to keep them up-to-date.
• Schedule working hours of all service staff, taking into consideration volume of expected business, reservations, and timetables.
• Ensure attendance registers are kept daily and that any absenteeism is immediately brought to the attention of HR.
• Inform all staff under control of disciplinary procedures, grievance handling, and related policies.
• Manage daily briefings with staff to ensure smooth running of service sequences.
• Manage the day-to-day function of all restaurant employees and facilities.

Pre-Opening & Launch

• Coordinate with all related parties during the pre-opening phase to ensure opening date is reached with full readiness across staffing, training, stocking, menu, budgets, marketing plan, and all other operational aspects.

Operations & Service Delivery

• Manage prompt, efficient, and courteous serving of food and beverage in the restaurant.
• Ensure that all communications between restaurant and kitchen run smoothly.
• Manage the daily stock checks and stock takes.
• Ensure all stocks are kept securely and under correct conditions applicable to each commodity type.
• Control and manage monthly inventory.

Kitchen & Menu Coordination

• Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage lists.

Procurement & Inventory

• Ensure that all purchased orders have been delivered and stored.
• Order supplies and ensure that all stocks are ordered to correct quantities, quality, and price.
• Control departmental costs on an ongoing basis to ensure performance against budget; implement corrective measures where necessary to produce positive business results.

Financial Management & Reporting

• Manage the profit and loss statement of the restaurant.
• Achieve set revenues and sales targets for the entire restaurant operation across both floors.
• Monitor and control departmental operations to achieve budget, considering restaurant revenue and expenditure.
• Ensure expenses are within budget limits.
• Manage the tips division.
• Generate weekly, monthly, and quarterly reports on all aspects of restaurant operations, including but not limited to budgets, cost breakdowns, and sales breakdowns per food categories, customer profile, menu items, days of the week, and other relevant metrics.

Administration & Compliance

• Manage all administration procedures and ensure that all documents are sent to the appropriate accounts department immediately for processing.
• Comply with the company's corporate code of conduct.
• Familiarize yourself with company values and model desired behaviors.

Health, Safety & Security

• Maintain the required standard of operational hygiene according to cleaning rotas at all times.
• Be aware of restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure direct reports do the same.
• Familiarize yourself with emergency exits and evacuation procedures.

Public Relations & Marketing

• Manage PR and marketing activities and communication to maximize exposure, footfall, and sales revenues across both levels of the restaurant.

Leadership & Communication

• Hold weekly meetings with the managing partner to ensure that operations are running as intended and to ensure that special arrangements are properly communicated.

General

• Perform tasks as directed by management in pursuit of achievement of business goals.