Assistant Manager - Palm Jumeirah Mall, Abercrombie & Fitch

Role Overview

Assistant Manager at Abercrombie & Fitch, Palm Jumeirah Mall location. This is a multi-faceted role that merges business strategy, operations, creativity, and people management.

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

To drive sales results and operational excellence by combining business strategy, customer service, people leadership, and creative expertise. Assistant managers strategically analyze the business, oversee daily store operations, develop talent, and grow into future leaders of the store organization through a promote-from-within philosophy.

Key Responsibilities

Store Operations

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
• Operate Register and Point of Sale systems.
• Protect store assets and perform inventory control.

Sales & Customer Service

• Drive sales results by analyzing the business and providing best-in-class customer service.
• Demonstrate product knowledge and brand awareness while driving sales.
• Leverage creative expertise through floorset updates, styling recommendations, and product knowledge.

Visual & Merchandising

• Build and maintain visual displays.

People Management & Development

• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Drive talent leadership including recruiting, training, engagement, and development.

Reporting & Analysis

• Analyze reporting to inform decision making.

Brand Representation

• Represent the Brand and exemplify Company Culture and Values.

Qualifications & Experience

• Bachelor's Degree or one year of supervisory experience in a customer-facing role.

Skills & Competencies

• Strong problem-solving skills.
• Inclusion and Diversity Awareness.
• Team building skills.
• Self-starter mentality.
• Drive to achieve results.
• Multi-tasking ability.
• Fashion interest and knowledge.
• Ability to show up in a fast-paced and challenging environment.

Additional Information

Benefits

• Quarterly Incentive Bonus Program.
• Annual return flight ticket.
• Merit eligibility — salary increase based on Annual performance review.
• Paid Time Off.
• Three Paid Comp Days.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Associate Assistance Program — professional and confidential mental and behavioral health counseling.
• Carrot Fertility and Adoption.
• Headspace mental health and wellness application membership.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; the company believes in promoting from within.
• A global team of people who will celebrate you for being you.

Some of the above benefits can be availed upon completion of the probationary period.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.