وصف الوظيفة
Role Overview
Assistant Manager - L&D at Apparel Group. The position is responsible for creating and implementing training programs and overseeing the development of careers.
Role Purpose
Sets performance metrics, evaluates productivity, and helps employees to create long-term career plans within the company. Manages, plans and implements all training activities in the GCC for Corporate Functions, in accordance with the existing policy and best practices, so as to effectively partner in the achievement of sales objectives.
Key Responsibilities
Training Program Design & Development
- Create, communicate, coordinate and implement the training calendar for the year for all the brands.
- Design training courses and programs necessary to meet training needs of Apparel as an organization and individuals (multi-cultural mix).
- Implement the training process and training modules.
- Initiate and develop new learning & development initiatives for the employees as per the business needs.
- Initiate in-store programs, leadership programs to enhance people skills.
- Recommend new learning material and approaches to the training team for training delivery purpose.
Training Delivery & Quality
- Conduct cost effective training solutions for the employees.
- Monitor and guide the training team to improve the conversion percentage through effective training solutions and methodologies.
- Ensure the best training and development practices are maintained and practiced by the training team.
- Acquire product knowledge of the new brands in the portfolio and train the training team accordingly.
- Visit and conduct training sessions at Corporate Offices across Regions (whenever necessary) to assess the skills of back office staff (through mock sessions or observation) and provide feedback.
Measurement, Feedback & Continuous Improvement
- Manage training delivery measurement, follow-up and maintain records of the same.
- Review the training feedback from the employees and make necessary and relevant changes to enhance the training programs.
Team Leadership & Planning
- Motivate, supervise and guide the team.
- Responsible for manpower planning of the training department.
Qualifications & Experience
- 1–3 years of experience in a related field such as training, human resources, or retail operations is desirable.
Skills & Competencies
- Familiarity with learning management systems (LMS) is preferred.
- Strong communication, presentation, and organizational skills are essential.
- Proven track record of effectively coordinating and facilitating training initiatives.
- Ability to adapt to the dynamic nature of retail.
- Ability to collaborate with various stakeholders.