Assistant Manager - Engagement & Culture (SEHA)

Role Overview

Assistant Manager - Engagement & Culture at SEHA, based at SEHA facilities.

Role Purpose

To design, implement, and lead employee engagement and culture initiatives that strengthen the employee experience across SEHA, drive culture change aligned with organizational values, and support management and HR teams in fostering a diverse, inclusive, and engaged workforce.

Key Responsibilities

Engagement Strategy & Surveys

• Project manage employee engagement surveys end-to-end in partnership with external providers.
• Lead engagement action planning and communication approaches, providing support to regional HR teams as needed.
• Support management in internal engagement survey implementation, action planning, and goal setting.
• Ensure leadership teams have access to insights that inform positive change and communication tools and processes.
• Identify and implement opportunities for continuous improvement from survey findings.

Employee Journey & Culture Development

• Identify critical moments of the employee journey and experience where greatest opportunities exist to engage people.
• Review existing tools and information available; identify gaps and opportunities to positively impact engagement and support culture change.
• Support management in defining, building, and growing the company's culture.
• Work closely with different People & Organization teams to ensure engagement strategies are embedded across strategies and different stages of the Employee Cycle.
• Evolve recruiting, interviewing, onboarding, and offboarding programs to strengthen engagement.

Events, Networks & Recognition

• Develop employee events and networks, both internal and external, that offer opportunities to enhance personal development and contribute to a diverse and inclusive work environment.
• Oversee social activity and performance update events.
• Review existing Group and HCF recognition programs; identify gaps and opportunities for improvement or leveraging.
• Identify and implement ways to continually drive culture change and engagement through organizational values.

Compliance & Standards

• Comply consistently with facility policies, procedures, and practices and ensure alignment with SEHA facilities policies.
• Complete and maintain regulatory requirements including licensure, certification, and other mandatory training within established time frames.
• Maintain confidentiality regarding any information exchanged or received in the current capacity in accordance with facility policy.
• Adhere to Occupational Health and Safety, Materials Management, and Maintenance standards.
• Adhere to requirements of Occupational Health and Safety guidelines and infection control guidelines.
• Understand and adhere to emergency preparedness plans and policies.

Stakeholder Engagement & Brand Ambassadorship

• Assume the role of brand ambassador for the facility and promote a customer-focused philosophy in dealing with any stakeholders.
• Maintain positive and effective working relationships within the department and division and with other departments and sections within the facility.
• Build key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care.

Professional Development & Standards

• Recognize the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position.
• Dress appropriately to meet the expectations of the specific work area and in alignment with Occupational Health and Safety policies.
• Comply with any regulations related to mentoring, training, and development of UAE national staff.
• Perform any other duties as may be assigned relevant to the basic responsibilities of the role.

Additional Information

• Comply with SEHA compliance guidelines and regulatory requirements.
• Maintain adherence to facility policies and all mandatory organizational standards.