Assistant Manager-eLearning

Role Overview

Assistant Manager – eLearning at Transguard Group, based at the Headquarters in DAFZA, Dubai Airport Freezone.

Role Purpose

Design, develop, and maintain high-quality eLearning content for the organization's LMS. Create online educational materials, align objectives with training specialists, manage online learning communities, and deliver engaging, interactive learning experiences to a diverse, multilingual workforce.

Key Responsibilities

Course Design and Development

• Design and develop courses and curricula utilizing effective eLearning solutions to reduce training costs.
• Edit and create online educational materials for the in-house LMS, ensuring content quality and relevance.
• Maintain current knowledge of best practices in instructional design, analyzing, updating, and refining existing online content to stay current with industry standards.

Stakeholder Collaboration

• Work with other training specialists and departments to align on objectives, content, and digital training paths for employees.
• Provide course statistics, feedback, and score analysis to stakeholders to improve training effectiveness and resource allocation.
• Collaborate closely with experienced training facilitators to support and guide learners through engaging and interactive learning experiences.

Learning Community Management

• Manage online learning communities and queries to enhance learner engagement and satisfaction.

Technical Operations

• Troubleshoot problems reported by users in collaboration with technical staff to maintain seamless learning experiences.
• Ensure compliance with relevant regulations and standards related to training and development.

Innovation and Continuous Improvement

• Experiment with new delivery methodologies of adult learning and blended learning to continually improve the learning experience.

Qualifications & Experience

• Graduate with a degree in Human Resources, Education, or a related field.
• 5–7 years of experience in an L&D or training department.
• Transguard EPT level 5.
• CIPD certification preferred.

Skills & Competencies

• Strong background with content software of the Adobe suites.
• Knowledge of authoring tools such as Articulate 360.
• Excellent communication and interpersonal skills.
• Ability to engage and influence stakeholders at all levels.