Assistant Manager - Customer Due Diligence (UAE National)

Role Overview

Assistant Manager - Customer Due Diligence at Emirates NBD, based in the UAE. This position is open to UAE nationals only.

Role Purpose

Oversee customer due diligence processes, conduct risk assessments and transaction monitoring, and ensure full alignment with Compliance and Commercial & Investment Banking guidelines while minimizing touchpoints with business teams.

Key Responsibilities

Customer Due Diligence & Documentation

• Ensure customer due diligence review of documents, risk assessment, screening, preparation of CDD forms, and transaction monitoring are conducted in line with Compliance and C&IB guidelines with minimum engagement from business teams
• Monitor and conclude CDD cases under onboarding, triggers, and periodic reviews

Quality & Analytics

• Guide CDD analysts on review queries and improve quality of KYC reviews

Coordination & Escalation

• Coordinate with Compliance, OPC ARC, and RMC as required
• Manage issues and escalations from customers and relationship managers relating to cases reviewed

Stakeholder Management

• Engage with customers along with analysts for detailed clarification on guidelines and requirements