وصف الوظيفة
Role Overview
Assistant Manager - Business Services Center at Wynn Al Marjan Island, located in Ras Al Khaimah, UAE, 50 miles from Dubai International Airport.
Company Overview
Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.
Role Purpose
The Assistant Manager - Business Services Center manages daily operations of the Business Services Center to ensure timely and accurate service delivery while supervising staff and maintaining Wynn's luxury standards across administrative support functions.
Key Responsibilities
Operations & Service Delivery
- Assist in managing daily operations of the Business Services Center to ensure timely and accurate service delivery.
- Identify and implement improvements to enhance efficiency and guest satisfaction.
- Monitor adherence to internal controls and regulatory requirements.
Administration & Coordination
- Coordinate administrative support for hotel departments, including documentation, procurement, and vendor liaison.
- Maintain strong relationships with vendors and service providers to ensure seamless operations.
- Act as a key contact for internal departments, resolving issues promptly and professionally.
Staff Supervision & Development
- Supervise and guide Business Services Center staff, fostering a culture of excellence and accountability.
- Conduct training and performance reviews to maintain Wynn's service standards.
Compliance & Reporting
- Ensure compliance with Wynn policies, procedures, and UAE regulations.
- Prepare operational reports and present insights to management for decision-making.
Qualifications & Experience
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- 3–5 years in business services, administration, or operations within luxury hospitality or corporate environments.
- Supervisory experience preferred.
Skills & Competencies
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and hospitality management systems.
- Problem-solving and decision-making capabilities.
- Commitment to Wynn's luxury standards and guest-centric approach.
- Ability to work under pressure and meet deadlines.
- High attention to detail and accuracy.
- Adaptability and continuous improvement mindset.
Additional Information
- Salary paid in Dirhams (AED), the local currency of the UAE.
- Excellent leave policy.
- Healthcare package and incentive programs.
- Additional employee benefits.
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