Assistant Manager – Business Continuity & Crisis Management (ERS - GRC)

Role Overview

Assistant Manager – Business Continuity & Crisis Management (ERS - GRC) at KPMG.

Role Purpose

Manage and deliver business continuity management, IT disaster recovery, and crisis management engagements for clients, leading workstreams from framework design through training and exercises while building trusted client relationships and mentoring junior consultants.

Key Responsibilities

Engagement Delivery

• Manage and deliver BCM, ITDR, and Crisis Management engagements, including framework design, Business Impact Analysis (BIA), Business Continuity Plans (BCP), risk assessments, recovery strategies, ITDR plans, training, tabletop and simulation exercises.
• Lead incident, crisis, business continuity, and ITDR workstreams, ensuring high-quality and timely delivery in line with KPMG standards.
• Review and finalize client deliverables, including reports, dashboards, and executive presentations.

Client Management

• Act as a client liaison, building trusted relationships and providing practical, value-driven advice.

Team Leadership

• Guide, coach, and review the work of Consultants and Senior Consultants.

Business Development & Thought Leadership

• Contribute to proposal development, business development initiatives, and thought leadership.

Practice Quality

• Support practice quality management, methodology enhancements, and continuous improvement initiatives.

Key Deliverables

• Enterprise Business Continuity Frameworks & Plans
• Business Impact Analysis (BIA) & Recovery Strategies
• Business Continuity Plan Development
• IT Disaster Recovery Plans
• IT Dependency Mapping
• Risk / Threat & Resilience Assessments
• Crisis Management, Incident Response & Communication Frameworks
• Training Materials and Exercise Reports

Qualifications & Experience

• 6–8 years of relevant experience in BCM, Crisis Management, Resilience, IT Resilience, or Risk Advisory.
• Strong practical knowledge of ISO 22301, ISO 27031, and leading BCM and Crisis Management standards and frameworks.
• Hands-on experience defining MAO, MBCOs, RTOs, RPOs, and recovery strategies across complex environments.
• Proven experience leading team members and delivering multiple engagements concurrently.
• Bachelor's degree in a relevant discipline.
• Proficiency in written and spoken English.

Skills & Competencies

• Strong stakeholder management, communication, and presentation skills.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.

Additional Information

• CBCP, MBCI, ISO 22301 LA/LI, or equivalent certification is preferred.
• Prior experience in the UAE/GCC is a strong advantage.