وصف الوظيفة
Role Overview
Assistant Facilities Manager - Hard Services at JLL, based on-site in Dubai, United Arab Emirates.
Company Overview
JLL is a leading global provider of real estate and investment management services. The company combines world-class advisory, technology, and services for clients, committed to hiring talented people and empowering them to build meaningful careers in real estate.
Role Purpose
To manage site operations, ensure compliance with service levels and regulations, maintain property assets and records, oversee health and safety standards, direct technical teams, and support the Site Facilities Manager in delivering best-practice facilities management while meeting financial targets and client KPIs.
Key Responsibilities
Site Operations Management, Business Continuity and Compliance
- Deliver services as defined in the annual regional and country master plan Schedules, ensuring implementation and compliance with KPIs and savings targets using best-practice procedures.
- Perform periodic property inspections and review vendor services.
- Ensure no outages or business disruption due to planned preventative maintenance or reactive maintenance.
- Report critical and key performance measurements and achieve targets.
- Complete all required audits and CSA's with monthly, quarterly, and annual reporting and management reports as required.
- Prepare and maintain all property administrative procedures and records in accordance with company and industry standard policy, including property emergency procedures, vendor assignment instructions, service records, and log books.
- Prepare and follow-up on action plans resulting from assessments and audits; ensure necessary funds are incorporated into budget planning and the 3-yearly capital planning process.
- Participate in out-of-hours, stand-by, and call-out procedures as required.
- Understand all aspects of any leases or licenses that may impact the operation of the property.
- Keep the Site Facilities Manager informed of all activities and events that will impact the client.
- Assist the Site Facilities Manager with ad hoc duties for effective facilities management of sites.
Fixed Assets Management
- Lead fixed assets management activities from log maintenance to physical inventory to disposals, with approvals from the Site Facilities Manager.
Performance and Knowledge Management
- Ensure adherence and 100% compliance to the Client's Engineering KPIs and SLAs.
- Assist all Technical Staff on site and Authorized Persons on technical matters.
- Work in collaboration with all peer Operations managers and participate as an active part of knowledge transfer within and across accounts and policies.
- Become a subject-matter expert in at least one technical area to support colleagues on account and across EMEA.
Health and Safety Management
- Act as the site safety single point of contact.
- Ensure the site meets all legal, regulatory, and Client-required health, safety, and environmental regulations.
- Lead site operations and maintenance health, safety, and environment action plans.
- Ensure contractors adhere to and provide needed alignment with HSE scope and reporting.
- Ensure all JLL staff work in compliance with HSE regulations.
- Carry out supervisory responsibilities in accordance with client and JLL policies and applicable laws, particularly environmental health and safety.
Contracts Management
- Ensure all contracts at the site deliver the required service at the correct cost.
- Develop and monitor performance of local service providers.
- Support work with Regional and Global Sourcing to implement Regional and Global sourcing strategies.
Finance and Asset Management
- Support the site in meeting all financial targets and control requirements.
- Provide standard monthly, quarterly, and annual reporting and management reports as required.
- Support review of property expenditures within budget; prepare variance analysis on a monthly basis.
People Management
- Provide leadership within the site facilities management team.
- Mentor, enable training, and support development of team members under line management.
- Participate in and help develop an environment conducive to good teamwork and cooperation among colleagues.
- Direct a team of Electrical, Mechanical, and Preventative Maintenance technicians during the execution of both preventative and reactive technical interventions.
- Plan, assign, and direct work of facilities staff and contractors providing services at the property.
Additional Information
- This is an on-site role based in Dubai, United Arab Emirates.
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