Assistant Director of Sales (GCC)- Six Senses The Palm Dubai

Role Overview

Assistant Director of Sales (GCC) at Six Senses The Palm Dubai, operated by IHG Hotels & Resorts. The role is based in Dubai and reports to the Director of Sales.

Role Purpose

Assume full responsibility for the efficient operation of the sales department to deliver exceptional products and services within Six Senses brand operating standards, GCC sales budget and targets. Work strategically with the Director of Sales to develop cohesive and productive departmental goals while maintaining consistency with the Company's vision, quality standards and brand identity.

Key Responsibilities

Strategic Planning & Commercial Development

• Partner with the Director of Sales to develop and execute long-term commercial strategy for the hotel.
• Lead a high-performing sales strategy across allocated market segments, taking full responsibility for strategic direction, operational management and overall departmental performance.
• Develop cohesive and productive goals for the department and establish procedures and guidelines to achieve them.
• Continually focus on revenue generation and profile building for the property and Six Senses brand.

Sales Performance & Revenue Management

• Drive the right business at the right price to ensure the property achieves budgeted occupancy, rate and revenue.
• Assess marketing strategies and tactics constantly to remain relevant and effective.
• Work closely with Revenue Management, Marketing and Operations teams to ensure alignment of goals and strategies.

Market Development & Brand Advocacy

• Keep abreast of industry trends and practices and update knowledge and skills to improve product and service offering.
• Attend industry trade shows and selected Six Senses and Luxury & Lifestyle road shows as required, acting as brand ambassador with key stakeholders, clients and industry partners to enhance market positioning.

Department Operations & Culture

• Ensure clear and effective communication and interaction between departments within the property to support smooth operational running.
• Maintain high standards of personal appearance, grooming and hygiene across the department in line with brand and statutory requirements.
• Ensure comprehensive knowledge of safety, security and emergency procedures is maintained by all team members.

Governance & Compliance

• Ensure all activities within the department are carried out ethically, honestly and within the parameters of local law.

Reporting & Performance

• Prepare and present regular performance reports highlighting key achievements, challenges and forward-looking strategies.

Qualifications & Experience

• Bachelor's degree minimum in Hospitality, Business Administration or other relevant faculty.
• Minimum 3 years total experience in luxury hospitality with direct supervisory experience over the GCC Market Segment.
• Proven results in a similar role in luxury hotels.
• Strong understanding of the business landscape in Dubai, including cultural nuances and market trends.

Skills & Competencies

• Advanced MS Office proficiency: Word, Excel, PowerPoint and Outlook.
• Excellent command of written and spoken English (required).
• Fluency in Arabic (required).

Additional Information

• Schedule varies based on business needs, seasonality and local labour laws.
• Travel requirement for work-related meetings and events.
• Role is dynamic and may change to meet operational requirements.
• Performance measured directly against stated job responsibilities.
• Six Senses The Palm Dubai is an equal opportunity employer.