Assistant Chief Steward

Role Overview

Assistant Chief Steward at IHG Hotels and Resorts, InterContinental Doha Beach & Spa, located in Doha, Qatar.

Company Overview

IHG Hotels and Resorts is the world's largest family of luxury hotels. The InterContinental Doha Beach & Spa is located on Doha's longest private beach, nestled in landscaped gardens. The property features 12 restaurants, recreational facilities, a free-form swimming pool, and Spa InterContinental. The hotel is situated in an exclusive location, minutes from downtown Doha, major government and corporate offices, the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club.

Role Purpose

The Assistant Chief Steward maintains the highest standards of cleanliness, sanitation, and organization within the hotel's food and beverage operations. This position supports the Chief Steward in overseeing the stewarding team, ensuring compliance with health and safety regulations, and upholding the luxury service standards that guests expect.

Key Responsibilities

Department Management

• Assist the Chief Steward in managing all aspects of the stewarding department, including staffing, training, and performance management.
• Foster a positive and cooperative work environment, encouraging teamwork and open communication among staff.

Operations & Quality Standards

• Oversee the daily operations of dishwashing, kitchen cleaning, and equipment sanitation, ensuring adherence to all health and safety standards.
• Conduct regular inspections of kitchen areas, storage rooms, and equipment to ensure cleanliness and organization.
• Collaborate with the culinary team to coordinate service needs and maintain high standards of cleanliness during events and meal service.
• Address and resolve any operational issues or guest concerns promptly and effectively.

Inventory & Supply Management

• Monitor inventory levels and assist in ordering supplies, equipment, and chemicals necessary for the department.
• Assist in the development and management of departmental budgets, ensuring cost-effectiveness without compromising quality.

Training & Development

• Develop and implement training programs for new staff, focusing on proper cleaning techniques, safety protocols, and equipment use.

Continuous Improvement

• Stay informed about industry trends and innovations in stewarding and sanitation practices.

Qualifications & Experience

• High school diploma or equivalent; degree in hospitality management or related field preferred.
• Minimum of two years experience in stewarding or related roles, preferably in a luxury hotel or resort setting.

Skills & Competencies

• Strong leadership skills with the ability to motivate and mentor a diverse team.
• Knowledge of health and safety regulations related to food service and kitchen operations.
• Proficient in inventory management and cost control.

Additional Information

• Competitive salary and benefits package provided.