Assistant Chief Engineer

Role Overview

Assistant Chief Engineer at Marriott, providing engineering and maintenance management support at a hotel property location.

Role Purpose

Assist the department head in managing budget, capital expenditures, preventative maintenance, and energy conservation while maintaining the building and grounds with focus on safety, security, and asset protection. Increase guest and employee satisfaction through effective communications and training.

Key Responsibilities

Property Operations Management

• Supervise distribution of repair work orders.
• Monitor timeliness and quality of completion of repair work orders.
• Assign, track and follow up on status of work assigned to staff and contractors.
• Assist in effectively planning, scheduling and evaluating preventative maintenance programs.
• Supervise the day-to-day operations of Engineering and related departments.
• Supervise Engineering and related areas in absence of the Director of Engineering.
• Assist in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Recommend or arrange for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Select and order or purchase new equipment, supplies, and furnishings.
• Ensure property policies are administered fairly and consistently.
• Supervise staffing levels to ensure guest service, operational needs and financial objectives are met.

Property Standards and Maintenance

• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Maintain accurate logs and records as required.
• Operate generators and fire pumps as necessary.
• Repair equipment such as refrigeration and laundry as necessary.
• Ensure all employees have proper supplies, equipment and uniforms.
• Provide emergency response services 24/7.

Employee Relations and Training

• Establish and maintain open, collaborative relationships with employees.
• Help train employees in safety procedures.
• Support a departmental orientation program for employees to receive appropriate new hire training to successfully perform their job.
• Communicate performance expectations in accordance with job descriptions for each position.
• Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assist as needed in interviewing and hiring of employee team members with appropriate skills.
• Participate in the employee performance appraisal process, providing feedback as needed.
• Use all available on-the-job training tools for employees.
• Solicit employee feedback.
• Ensure regular ongoing communication occurs with employees to create awareness of business objectives, communicate expectations and recognize performance.

Customer Service and Communication

• Empower employees to provide excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Set a positive example for guest relations.

Qualifications & Experience

• 5 years' experience in managing engineering and maintenance related areas.
• Technical training in HVAC-R, electrical, or plumbing.
• 4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major.

Additional Information

• Marriott International is an equal opportunity employer, welcoming all and providing access to opportunity.
• The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.