وصف الوظيفة
Role Overview
Analyst - Credit Control supporting the Real Estate division at Al Futtaim in Cairo. The role manages customer collections and receivables to optimize cash flow, minimize bad debt risk, and ensure effective credit governance across assigned portfolios.
Company Overview
Al Futtaim Group is a leading diversified regional business operating across 20+ countries with multiple operating divisions.
Role Purpose
To manage customer and tenant account portfolios, execute collection activities, monitor credit risk, and prepare performance reports that support cash flow optimization and credit governance across the Real Estate division.
Key Responsibilities
Collections & Customer Management
- Manage customer and tenant account portfolios, proactively executing collection activities to reduce overdue receivables and bad debt exposure.
- Communicate with customers via phone, email, and correspondence to negotiate payments, resolve outstanding balances, and maintain positive relationships.
Credit Risk & Strategy
- Monitor credit risk, assess customer creditworthiness, and evaluate collection strategies based on account performance.
Reporting & Analysis
- Prepare reports on receivables aging, collection metrics, and credit performance to support management decision-making.
Qualifications & Experience
- 1–2 years of experience in credit control, collections, accounts receivable, or related financial roles.
Skills & Competencies
- Strong communication and negotiation skills with ability to handle difficult customer interactions professionally.
- Proficiency in financial systems, spreadsheet applications, and reporting tools.
- Knowledge of credit policies, collection procedures, and debt recovery best practices.
Additional Information
- Opportunity to work within a collaborative work environment focused on excellence, integrity, and customer success.
- Professional development within a major corporate group with multiple operating divisions.
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