Adventure Park Supervisor

Role Overview

Adventure Park Supervisor at Minor Hotels, Banana Island Resort Doha By Anantara, located in Doha.

Company Overview

Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties across Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI brands. The company operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Role Purpose

Oversee daily adventure park operations while maintaining the highest standards of safety, efficiency and guest experience. Create a fun and memorable environment for guests while ensuring all activities comply with company standards.

Key Responsibilities

Operations & Supervision

• Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas.
• Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance.
• Monitor crowd flow, staffing levels, and operational efficiency during peak hours.
• Support ticketing, events, and special group activities when required.

Safety & Compliance

• Conduct daily safety inspections of equipment, attractions, and facilities.
• Ensure all guests receive safety briefings and follow park rules and procedures.
• Respond promptly to incidents, emergencies, and guest concerns.
• Train new team members on operational procedures, safety standards, and emergency response protocols.

Maintenance & Facilities

• Coordinate with maintenance teams to address equipment issues and ensure minimal downtime.
• Ensure cleanliness and presentation standards are maintained throughout the park.
• Maintain accurate operational reports, incident logs, and maintenance records.

Business Performance

• Assist management in achieving revenue, guest satisfaction, and operational targets.

Qualifications & Experience

• Diploma or bachelor's degree in hospitality, recreation management, sports management, or related field preferred.
• 2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments.
• Strong understanding of safety regulations and operational procedures.
• First Aid/CPR certification preferred.

Skills & Competencies

• Leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to remain calm and make decisions under pressure.

Additional Information

• Flexible to work weekends, holidays, and shifts.