وصف الوظيفة
Role Overview
Administrator–Welcome Centre at Transguard Group, Dubai.
Role Purpose
Coordinate and support daily operations of the Welcome Centre to facilitate a seamless experience for new site-based employees, ensuring the fastest time through the arrivals process while maintaining comfort and passing information to the onboarding process.
Key Responsibilities
Operations & Process Management
- Receive new joiners from the airport and update HR360 along with email notification.
- Mark new joiners as arrived on HR360 upon their arrival.
- Collect passports of all new-joiner employees for Medical and EID process, ensuring safekeeping.
- Conduct HRI sessions for all new joiners.
Financial Stewardship
- Handle passports with care and avoid misplacing.
- Ensure 100% attendance on EIDs, medicals, and trainings appointments.
Customer & Stakeholder Support
- Assist all new joiners to understand Transguard Group's key policies.
- Ensure the comfort of all new joiners by providing hassle-free service.
- Accommodate and resolve queries and concerns of all new joiners during their journey through the arrivals process.
Continuous Improvement
- Continuously suggest improvements to the arrivals process to make employees' journeys more comfortable and enhance efficiency by reducing time in the arrivals process.
Qualifications & Experience
- English level 3 as per Transguard Group EPT standards.
- Preferably a diploma holder; higher secondary academic qualifications will also be considered as a second priority.
Skills & Competencies
- Intermediate knowledge and hands-on experience with MS Office applications: MS Excel (intermediate level), MS Word (basic), Outlook (ability to read, write, and send emails).
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