Account Manager - Omani National

Role Overview

Account Manager - Omani National at Ghobash Group / CNS, based in Oman. The role focuses on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets.

Company Overview

CNS is a technology company that powers the future by providing digital solutions essential to support enterprise and human development. Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. The company offers in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, CNS has an extensive reach into and regional knowledge of the Middle East markets. The company is shifting into leveraging many years of experience to develop pioneering software in-house.

Role Purpose

To manage and grow key accounts within the Oman market by driving business opportunities, achieving assigned sales targets, and positioning CNS's technology offerings effectively to prospective customers. The role requires strong experience working with System Integrators, a solid understanding of the IT solutions landscape, and the ability to build long-term customer relationships.

Key Responsibilities

Protect CNS Interests

• Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.
• Ensure full compliance with company policies, procedures, and internal and external audit requirements.
• Represent CNS professionally in alignment with the company's core values.
• Adhere to ISO standards and internal governance frameworks.

Plan and Forecast Projects

• Stay updated on market trends, customer needs, and industry developments within Oman.
• Build strong, consultative relationships with customers, including engagement at the C-level.
• Understand competitor positioning within accounts and strategically position CNS solutions.
• Promote and sell CNS's full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.
• Identify and develop a pipeline of prospective customers and projects within the financial year.
• Maintain accurate sales forecasting and pipeline management.
• Drive opportunities from identification to closure, ensuring profitability for CNS.

Achieve Sales Targets

• Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.
• Take full ownership of winning projects and expanding CNS market share within assigned segments.
• Identify and develop new business opportunities and accounts.
• Build long-term customer relationships and enhance customer satisfaction.
• Maintain strong understanding of customer requirements and buying behavior.
• Demonstrate solid technical knowledge of CNS offerings.
• Utilize escalation processes where required and collaborate with internal teams including Pre-sales, Project Management, Finance, and Contracts.
• Lead sales cycles including presentations, negotiations, and deal closures.

Propose Technical and Commercial Solutions

• Professionally represent CNS in all client engagements.
• Collaborate with principal partners to deliver end-to-end solutions.
• Ensure proposals are accurate, competitive, and submitted in a timely manner.
• Focus on value-based selling rather than price-driven approaches.

Qualifications & Experience

• 5–7 years of relevant experience in IT solutions or system integration sales.
• Bachelor's degree in Business Administration, IT, Engineering, or a related field.
• Strong network and relationships within the Oman market.
• Proven track record of achieving and exceeding sales targets.

Skills & Competencies

• Opportunity Qualification.
• Proposal Development.
• Negotiation and Closing.
• Account Planning and Strategy.
• Customer Relationship Management.

Additional Information

• Compliance with policies and procedures based on the ISO standards adopted by CNS is required.