Account Manager (Offering & Services) Saudi National Only

Role Overview

Account Manager (Offering & Services) at Honeywell Technologies. Saudi National Only. Location not specified in source.

Role Purpose

Drive revenue growth and customer satisfaction by managing key accounts, building strong customer relationships, identifying new business opportunities, and delivering tailored solutions that enhance Honeywell's market position and long-term business growth.

Key Responsibilities

Account Management & Customer Interface

• Serve as primary customer interface responsible for development of business and management of relationships with assigned customer accounts.
• Develop deep understanding of customer business, drivers, organization, and how Honeywell delivers real business outcomes to that customer.
• Establish defensible competitive barriers, maximize customer business potential, and act as primary supplier interface for all products, solutions, and services.
• Manage 1-10 customer accounts with growth potential, typically responsible for account retention and penetration.
• Disseminate key messages, initiatives, and information about Honeywell's value across all levels of the customer's organization.
• Champion customer needs and requirements within the Honeywell organization.

Business Relationships & Stakeholder Engagement

• Build trust and credibility at all levels of customer organization, including decision-makers across business functions and senior management or C-suite.
• Advocate for the customer inside Honeywell and position yourself as a full partner to the customer.
• Use customer organizational charts to outline formal structure and roles in the buying process.
• Identify most influential stakeholders and create relationship and business strategy for each key player.
• Build relationships across boundaries and with key stakeholders through informal and formal networks.
• Seek out ways to engage full team (internal and external) in pursuits and activities.
• Guide and leverage management and executive sponsor interactions with the customer by providing strategic vision for the account.
• Actively participate in mentoring or peer buddy opportunities within Honeywell.

Sales Process & Pipeline Management

• Proactively lead, manage, and execute disciplined sales process from start to finish.
• Maintain balanced approach to superior customer service and strategic account planning.
• Manage day-to-day and strategic priorities, balancing quarterly results and long-term account goals.
• Anticipate customer needs and requirements, ensuring they are met at every step from sale to execution.
• Act as team leader internally and externally during the entire sales process.
• Manage pipeline development, forecasting, and order closing.
• Negotiate consistently with customers and complex accounts to arrive at mutual agreements.

Results & Growth

• Deliver profitable growth through new opportunities within existing accounts and new accounts.
• Achieve orders above set quota in support of Annual Operating Plan.
• Ensure 100% customer satisfaction through close collaboration with Management Team.
• Achieve orders, plans, and economic value-added goals.
• Drive results through active teaming and drive self and others for positive business results for Honeywell.

Qualifications & Experience

• 3-6 years of sales experience in sales account management in Building Automation or similar field.
• Broad-based experience in Building integrated systems, IOT systems, software selling, low current systems, and energy management.
• Market analysis and understanding of potential verticals and market trends.
• Knowledge of Information Technology (IT) and Operation Technology (OT).
• Knowledge of IOT and its applications in Building technologies.
• Knowledge of Sales Force.

Skills & Competencies

• Cross-selling and consultative selling; experience collaborating across both client and own organization to drive a One-Honeywell approach.
• Knowledge of the value Honeywell brings; ability to detail why customers should care and define how much value they expect with examples.
• Financial and business acumen; understands customer industry, strategic business drivers, and Honeywell's ability to positively impact financial results.
• Understanding of customers' decision-making processes, buyers, and influences.
• Knowledge of sales processes, commercial terms, and contract terms.
• Ability to negotiate with customers and complex accounts.

Additional Information

• Honeywell is an equal opportunity employer and values diversity. The company does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Reasonable accommodations are provided to individuals with disabilities to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.