Account Manager - Fine Fragrance

Role Overview

Account Manager - Fine Fragrance at IFF, based in the Creative Center in Dubai, UAE.

Company Overview

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. The company delivers sustainable innovations that elevate everyday products and offers customers a broader range of natural solutions while accelerating growth strategy.

Role Purpose

Support sales growth initiatives and serve as a trusted advisor to customers by driving sustainable profitable sales and market share growth, building long-term customer relationships, and delivering solutions aligned with corporate strategy.

Key Responsibilities

Market & Customer Knowledge

• Support building knowledge of specific market, customer environment, and customer activities, strategies, brands, markets, and consumers via all available sources.
• Develop understanding of customer decision-making criteria.

Sales & Growth

• Drive sustainable profitable sales and market share growth by identifying customers' needs, opportunities, and risks.
• Lead strategic commercial negotiations including annual pricing, payment terms, rebates, cost savings, and supply agreements.
• Manage reactive and proactive customer projects pipeline including country studies and consumer studies.

Stakeholder Management

• Build long-term customer relationships, leading and executing activities that deliver relevant solutions aligned with corporate strategy.
• Communicate account plan and engage with internal stakeholders.
• In collaboration with colleagues, understand customer regulatory requirements and changes.

Qualifications & Experience

• Minimum 3 to 6 years of experience in the Fragrance industry.
• Experience working with international, cross-cultural, and cross-functional teams.

Skills & Competencies

• Open-minded with strong agility and courage.
• Ability to deliver in a fast-paced environment and perform under pressure.
• Commercial mindset and bottom-line orientation.
• Team player with ability to motivate others toward common goals and achieve results.
• Excellent influencing skills across all organizational levels.

Additional Information

• Home office opportunity.
• Training opportunities.
• Learning and development programs.