Account Manager

Role Overview

Account Manager at talabat (Delivery Hero), located in Doha. You will manage relationships with restaurant and vendor partners on the talabat platform, driving growth and satisfaction while identifying opportunities to expand their engagement.

Company Overview

talabat is part of Delivery Hero and operates as a leading regional delivery platform in the Middle East. The company works with a large network of restaurant and vendor partners to drive growth and satisfaction on its platform.

Role Purpose

To manage a portfolio of vendor and restaurant partner accounts, build strong relationships that drive engagement and platform growth, and identify and pursue opportunities to expand partner participation and revenue.

Key Responsibilities

Partner Relationship Management

• Manage a portfolio of vendor and restaurant partner accounts
• Build strong relationships with partners to drive engagement and growth on the platform
• Address and resolve partner queries and issues promptly

Growth & Performance

• Analyze partner performance data and identify growth opportunities
• Identify and pursue upsell opportunities within the existing partner base
• Support partners with onboarding, menu optimization, and promotional planning

Reporting & Collaboration

• Prepare regular account performance reports
• Collaborate with internal teams including marketing and operations

Qualifications & Experience

• Bachelor's degree in Business, Marketing, or related field
• 2–4 years of account management or business development experience
• Experience in food delivery, e-commerce, or FMCG is an advantage

Skills & Competencies

• Strong relationship-building and communication skills
• Analytical mindset with the ability to interpret performance data
• Fluency in English; Arabic is a strong advantage