Abercrombie & Fitch / Hollister - Team Leader (Key Holder), Abu Dhabi

Role Overview

Team Leader (Key Holder) at Abercrombie & Fitch / Hollister, Abu Dhabi. This is a full-time position.

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as e-commerce sites at abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

A Key Holder drives the business through leadership and is actively involved in ensuring a differentiated customer experience. They lead a team of associates to ensure operational tasks and procedures are successful, while keeping the customer at the center of everything the organization does.

Key Responsibilities

Leadership and Team Management

• Lead a team of associates to execute operational tasks and procedures successfully.
• Ensure opening and closing routines are completed.

Training and Development

• Train and develop team members.

Customer Experience

• Deliver a differentiated customer experience.
• Keep the customer at the center of all operations.

Store Presentation and Sales Floor Supervision

• Supervise the sales floor.
• Maintain store presentation standards.

Asset Protection

• Protect company assets.

Policies and Procedures Adherence

• Ensure adherence to all policies and procedures.

Business Leadership

• Utilize applied learning to evolve as a business leader and improve store results.
• Lead a multi-million dollar business with assertiveness and analytical rigor.

Communication

• Communicate effectively across all levels.

Qualifications & Experience

• Minimum 1 year experience as Supervisor or Manager.

Skills & Competencies

• Assertiveness.
• Analytical skills.
• Trustworthiness.
• Attention to detail.
• Adaptability and flexibility.
• Multi-tasking.
• Stress tolerance.
• Applied learning.
• Strong work ethic.

Additional Information

Benefits

• Quarterly Incentive Bonus Program.
• Annual return flight ticket.
• Paid Time Off.
• 3 Paid Comp Days.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Associate Assistance Program providing professional and confidential mental and behavioral health counseling.
• Carrot Fertility and Adoption.
• Headspace mental health and wellness application membership.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; the company believes in promoting from within.
• A Global Team of People Who'll Celebrate You for Being YOU.

Some of the above benefits can be availed upon completion of the probationary period.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.