Abercrombie & Fitch / Hollister - Brand Representative, Abu Dhabi

Role Overview

Brand Representative at Abercrombie & Fitch / Hollister, Abu Dhabi.

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

The Brand Representative is truly engaged in providing great customer service by anticipating and responding to customer needs. They demonstrate relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

Key Responsibilities

Customer Experience

• Anticipate and respond to customer needs.
• Initiate conversations and connect with customers by communicating in a genuine and articulate way.
• Ensure the customer is always the first priority.
• Demonstrate a keen awareness of the store environment by ensuring you always remain approachable and warm.

Store Presentation and Sales Floor

• Maintain store presentation and sales floor standards.

Communication

• Communicate in a genuine and articulate way with customers.

Asset Protection and Shrink

• Manage asset protection and shrink.

Policies and Procedures

• Adhere to policies and procedures.

Training and Development

• Participate in training and development.

Skills & Competencies

• Adaptability and flexibility.
• Applied learning.
• Attention to detail.
• Multi-tasking.
• Strong work ethic.
• Outgoing and stylish demeanor.
• Relatable and confident presence.

Additional Information

Benefits

• Annual return flight ticket.
• Paid Time Off.
• Merchandise discount.
• Medical, dental, health and life insurance.
• Paid parental and adoption leave.
• Training and development.
• Opportunities for career advancement; the company believes in promoting from within.
• A global team of people who celebrate you for being you.

Some of the above benefits can be availed upon completion of the probationary period.