Abercrombie & Fitch / Hollister - Assistant Store Manager, Kuwait

Role Overview

Assistant Store Manager, Abercrombie & Fitch / Hollister, Kuwait

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. A&F Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

The Assistant Store Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. You will drive sales results by analyzing the business and providing best-in-class customer service, oversee daily store operations, leverage creative expertise through visual merchandising and styling, and lead talent development. With a promote-from-within philosophy, you will have the opportunity to grow into future leadership of the store's organization.

Key Responsibilities

Store Operations

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
• Operate Register/Point of Sale systems.
• Protect store assets and perform inventory control.

Staffing & Scheduling

• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.

Sales & Customer Service

• Demonstrate product knowledge and brand awareness while driving sales.
• Maintain a strong customer focus.
• Represent the Brand and exemplify Company Culture and Values.

Visual Merchandising & Inventory

• Build and maintain visual displays.
• Analyze reporting to inform decision-making.

People Leadership

• Train and develop the non-management staff.
• Build and coach team members.

Qualifications & Experience

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.

Skills & Competencies

• Knowledge of current fashion trends.
• Strong communication and interpersonal skills.
• Team building and ability to coach others.
• Drive to achieve results and exhibit a strong work ethic.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Additional Information

Benefits

• Quarterly Incentive Bonus Program.
• Annual return flight ticket.
• Merit eligibility — salary increase based on Annual performance review.
• Paid Time Off.
• 3 Paid Comp Days.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Associate Assistance Program — professional and confidential mental and behavioral health counseling.
• Carrot Fertility and Adoption.
• Headspace mental health and wellness application membership.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; A&F Co. believes in promoting from within.
• A Global Team of People Who'll Celebrate you for Being YOU.

Some of the above benefits can be availed upon completion of the probationary period.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.