Abercrombie & Fitch / Hollister - Assistant Store Manager, Dubai

Role Overview

Assistant Store Manager at Abercrombie & Fitch / Hollister, Dubai. This is a multi-faceted role that merges business strategy, operations, creativity, and people management.

Company Overview

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

To drive sales results and operational excellence by strategically analyzing the business, delivering best-in-class customer service, overseeing daily store operations, and developing talent. Assistant managers leverage creative expertise through visual merchandising and product knowledge while building and leading a high-performing team aligned with company culture and values.

Key Responsibilities

Operations & Store Management

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
• Operate Register/Point of Sale systems.
• Protect store assets and perform inventory control.

Business & Sales

• Drive sales results by analyzing the business.
• Demonstrate product knowledge and brand awareness while driving sales.
• Analyze reporting to inform decision making.

Visual Merchandising & Brand

• Build and maintain visual displays.
• Provide styling recommendations.
• Represent the Brand and exemplify Company Culture and Values.

Staffing & People Leadership

• Conduct staffing and scheduling operations and payroll management.
• Train and develop non-management staff.
• Recruit and develop talent.
• Drive staff engagement and development.

Qualifications & Experience

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role.

Skills & Competencies

• Strong problem-solving skills.
• Inclusion and Diversity Awareness.
• Team building skills.
• Self-starter mentality.
• Drive to achieve results.
• Multi-tasking ability.
• Fashion interest and knowledge.
• Ability to perform effectively in a fast-paced and challenging environment.

Additional Information

Benefits

• Quarterly Incentive Bonus Program.
• Annual return flight ticket.
• Merit eligibility – salary increase based on Annual performance review.
• Paid Time Off.
• 3 Paid Comp Days.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Associate Assistance Program – professional and confidential mental and behavioral health counseling.
• Carrot Fertility and Adoption.
• Headspace mental health and wellness application membership.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; the company believes in promoting from within.
• A Global Team of People Who'll Celebrate you for Being YOU.

Some of the above benefits can be availed upon completion of the probationary period.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.