Abercrombie & Fitch / Hollister - Assistant Store Manager, Abu Dhabi

Role Overview

Assistant Store Manager, Abercrombie & Fitch / Hollister, Abu Dhabi. This multi-faceted role merges business strategy, operations, creativity, and people management to drive store performance and develop future leaders.

Company Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister, each sharing a commitment to offer products of enduring quality and exceptional comfort. Abercrombie & Fitch Co. operates stores across North America, Europe, Asia and the Middle East, as well as e-commerce sites including abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

To drive sales results and operational excellence by analyzing the business, providing best-in-class customer service, overseeing daily store operations, and leading the talent development of non-management staff while exemplifying the company culture and values.

Key Responsibilities

Operations & Store Management

• Perform opening and closing routines.
• Supervise salesfloor and stockroom to ensure excellent customer service and seamless operations.
• Operate register and point of sale systems.
• Protect store assets and perform inventory control.
• Conduct staffing and scheduling operations and payroll management.

Sales & Customer Service

• Demonstrate product knowledge and brand awareness while driving sales.
• Analyze reporting to inform decision-making.
• Provide best-in-class customer service across all interactions.

Visual & Merchandising

• Build and maintain visual displays.
• Leverage creative expertise through floorset updates and styling recommendations.

People Leadership

• Train and develop non-management staff.
• Drive recruiting, engagement, and professional development of team members.
• Build and maintain team morale and culture alignment.

Brand & Culture

• Represent the brand and exemplify company culture and values.
• Show up bringing your best self every day.

Qualifications & Experience

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.

Skills & Competencies

• Strong problem-solving skills.
• Inclusion and diversity awareness.
• Team building skills.
• Self-starter mentality.
• Drive to achieve results.
• Multi-tasking ability.
• Fashion interest and knowledge.
• Ability to perform in a fast-paced and challenging environment.

Additional Information

Benefits

• Quarterly Incentive Bonus Program.
• Annual return flight ticket.
• Merit eligibility – salary increase based on annual performance review.
• Paid Time Off.
• 3 Paid Comp Days.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Associate Assistance Program – professional and confidential mental and behavioral health counseling.
• Carrot Fertility and Adoption.
• Headspace mental health and wellness application membership.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; the company believes in promoting from within.
• A global team of people who celebrate you for being you.

Some benefits are available upon completion of the probationary period.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.