Abercrombie & Fitch / Hollister - 18 Hours/Week Brand Representative, Abu Dhabi (Emirati National)

Role Overview

Brand Representative, Abercrombie & Fitch / Hollister, Abu Dhabi. This is an 18 hours per week position.

Company Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Role Purpose

Brand Representatives bring the store experience to life by engaging customers with care, representing the brand authentically, and helping create a welcoming environment for all. This role suits someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

Key Responsibilities

Customer Experience

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate customer needs and initiate conversation in a comfortable and natural way.
• Offer product support and styling guidance across categories.

Sales Floor Maintenance

• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Execute folding, hanging, sizing, and ensure presentation standards are met.

Cash Wrap Operations

• Process purchases, returns, and exchanges accurately and efficiently.
• Ensure a friendly and positive checkout experience.

Online Orders

• Create a seamless omni-channel experience by supporting Save the Sale orders.
• Fulfill In-Store Pick-Up requests.
• Package ship-from-store orders.

Qualifications & Experience

• Emirati national.
• 1 year experience with Customer Service preferred.
• Fluency in English.

Skills & Competencies

• Adaptability and Flexibility.
• Applied Learning.
• Attention to Detail.
• Multi-Tasking.
• Work Ethic.

Additional Information

• Paid Time Off.
• Merchandise Discount.
• Medical, Dental, Health and Life Insurance.
• Paid Parental and Adoption Leave.
• Training and Development.
• Opportunities for Career Advancement; the company believes in promoting from within.
• A global team environment that celebrates individuality.
• Some benefits are available upon completion of the probationary period.